Our probiotics are stored in refrigeration and shipped with an icepack. However, the probiotics maintain their full potency for several weeks at room temperature without refrigeration. Please contact us if you would like more information on the incredible viability of these microorganisms.

Legal

TERMS AND CONDITION OF USE

Welcome to replenishme.com ("Website")! Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.

THESE TERMS AND CONDITIONS MAY CHANGE

Replenish Me LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Website.

WEBSITE CONTENT AND INFORMATION

The information presented on this Website should not be used in place of a physician or other professional medical advice. If you think you might be experiencing a medical problem or condition, contact your regular health care provider immediately. Do not use this Website to diagnose a health problem or disease. Information and statements about dietary supplements have not been evaluated by the Food and Drug Administration, and are not meant to diagnose treat, cure or prevent any disease.

This site is not intended to provide medical advice, diagnosis or treatment. The products, information, services and other content provided on and through this Website, including information that may be provided on the Website (directly or via linking to third-party sites by a healthcare or nutrition professional, are provided for informational purposes only. Please consult with your physician or other healthcare professional (collectively, “Healthcare Professional”) regarding any medical or health-related diagnosis or treatment options.

You should not use the information or services on this Website for diagnosis or treatment of any health issue or for prescription of any medication or other treatment. You should always consult with your Healthcare Professional, and carefully read all information provided by the manufacturer of a product and on or in any product label or packaging, before using any medication or nutritional, herbal or homeopathic product, before starting any diet or exercise program or before adopting any treatment for a health problem. Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such product. You should also consult your Healthcare Professional regarding any interactions between any medication you are currently taking and nutritional supplements.

SHIPPING AND PROCESSING FEES

Our shipping charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you. We encourage you to also review detailed information about our shipping policy and fees on our Customer Service FAQ page.

USER COMMENTS

We welcome your comments about our Website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our Website shall be and remain the exclusive property of Replenish Me LLC. Your submission of any such Comments shall constitute an assignment to Replenish Me LLC of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Replenish Me LLC will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

HYPERLINKS TO OTHER WEBSITES

To the extent our Website contains hyperlinks to outside services and resources, the availability and content of which Replenish Me LLC does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.

DISCLAIMER AND LIMITED LIABILITY

This Website and all Content available on this website are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this website, that your use of this Website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that Replenish Me LLC shall not be liable for any damages of any kind related to your use of this website.

LIMITED LIABILITY

YOU DO HEREBY ACKNOWLEDGE AND AGREE THAT REPLENISH ME AND ITS RELATED PARTIES ARE NOT LIABLE FOR ANY INJURY, LIABILITY, CLAIM, LOSS, DAMAGE, EXPENSE, COST (INCLUDING ATTORNEYS FEES INCURRED AT TRIAL, ON APPEAL, OR OTHERWISE), DEBT, FINE, CHARGE, OR LIEN, WHETHER DIRECT OR INDIRECT, INCLUDING CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, PUNITIVE, LOST PROFITS, OR OTHERWISE, THAT ARISES OUT OF OR RELATES TO (A) THIS AGREEMENT, (B) YOUR USE OF THE PRODUCTS, (C) YOUR USE OF ANY INFORMATION, (D) ANY UNAUTHORIZED ACCESS OR ALTERATION OF YOUR TRANSMISSION OR DATA, OR (E) ANY ACTION OR INACTION OF ANY OTHER USER. YOU DO HEREBY WAIVE ANY AND ALL CLAIMS WITH RESPECT TO THE FOREGOING, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY, OR OTHER GROUNDS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY AND ALL CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY, OR OTHER CLAIMS ARISING OUT OF OR RELATING TO (I) THIS AGREEMENT, (II) YOUR USE OF THE PRODUCTS, (III) YOUR USE OF ANY INFORMATION, (IV) ANY UNAUTHORIZED ACCESS OR ALTERATION OF YOUR TRANSMISSION OR DATA, OR (V) ANY ACTION OR INACTION OF ANY OTHER USER IS LIMITED TO THE SUM OF $100. SOME JURISDICTIONS DO NOT ALLOW FOR LIMITED LIABILITY OR EXCLUSION OF IMPLIED WARRANTIES; AND, IF ANY OF THOSE LAWS APPLY TO YOU, THEN SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

PRIVACY POLICY

Your privacy is very important to us at Replenish Me.

We appreciate your expectation of confidentiality. Replenish Me is committed to respecting your privacy and recognizing your expectation of the protection and management of personal information you share with us. "Personal information" refers to any information by which you can be identified, such as your name, mailing address, email address, telephone number, etc. This privacy policy is meant to inform you what personal information Replenish Me may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information.

TYPES OF INFORMATION GATHERED

There may be times (such as when you purchase or order a product, or participate in contests, sweepstakes or promotions, etc.) when Replenish Me will ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We may also maintain a record of your product purchases.

You may always choose that you would rather not provide information to Replenish Me. If you choose not to provide the information requested, you may be unable to purchase products, or access certain services, offers and content on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us.

You may visit and review many pages of Replenish Me's website without disclosing any information about who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics. However, as an individual user you will remain anonymous, unless you voluntarily tell us who you are.

USING INFORMATION ABOUT YOU

Replenish Me LLC uses the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Replenish Me.

To serve you better, we may combine information you give us online or in our stores. We may also combine that information with publicly available information. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

INFORMATION SHARING

Replenish Me LLC will not sell or otherwise share personally identifying information with other people or nonaffiliated companies except to provide services to you at your written request, or as required by law.

EDITING, UPDATING, CORRECTING AND DELETING INFORMATION ABOUT YOU

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Replenish Me LLC, please let us know by sending us an e-mail through the form on the Contact Us page. Please be sure to include your e-mail address, mailing address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other personal information with us, please do so through your personal Account Panel on the Website.

COOKIES

Our websites use "cookies." A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. Replenish Me LLC will only use this type data in an aggregate form which does not identify you personally.

SECURITY PLEDGE

We take reasonable precautions to protect information. When our registration form asks you to enter sensitive information (such as a credit card number), that information is encrypted. We use the industry standard Secure Socket Layer encryption and firewalls to protect against loss, misuse, and alteration of any personal data under our control. If you have any question about the security of the Website, you can send an email through the form on our Contact Us page.

We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or internet cafe.

Although we intend to use reasonable safeguards to protect the security of personal information, WE HAVE LIMITED CONTROL OVER THE TECHNOLOGY THAT COMPRISES OUR WEBSITE, AND REPLENISH ME AND ITS RELATED PARTIES PROVIDE NO GUARANTY, REPRESENTATION, OR WARRANTY, WHETHER EXPRESS OR IMPLIED (INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE), WITH RESPECT TO THE SECURITY OF ANY INFORMATION. THEREFORE, YOUR POSTING OR TRANSMITTING OF ANY INFORMATION ON THE WEBSITE IS DONE AT YOUR SOLE RISK. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO OR LOSS OF ANY INFORMATION, GOODS, OR SERVICES PROVIDED TO OR BY YOU. WE ARE NOT RESPONSIBLE FOR THE SECURITY AND INTEGRITY OF ANY FINANCIAL TRANSACTION THAT INCLUDES ANY THIRD PARTY SERVICE PROVIDER. ALL INFORMATION TRANSMITTED THROUGH THE WEBSITE BY BUYER OR SELLER IS DONE AT THEIR SOLE RISK. If there is a serious breach in the security of our services, then we will attempt to contact you, to allow you to take further steps as may be necessary to protect your information.

LINKS TO THIRD PARTY SITES

Our Website may contain links to websites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.

PRIVACY POLICY CHANGES

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our website. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our website and will replace any prior policies that are inconsistent.

This policy was posted 20 October 2013.

GOVERNING LAW

Any claim relating to Replenish Me’s website shall be governed by the laws of the State of Oregon without regard to its conflict of law provisions.